FAQ

Frequently Asked Questions

How long does shipping take?

Free Standard Shipping is included on every U.S. order. Processing takes 1–3 business days. Delivery typically takes 7–12 business days after your order ships.

How can I track my order?

Once your order ships, you will receive a shipping confirmation email with your tracking number. You can also visit our Track Order page anytime.

Why is my tracking number not updating?

Please allow 24–72 hours for the first tracking update to appear after your order has shipped. If there is still no update after 3 business days, contact us at support@shopdailynova.com.

What is your return window?

You may request a return within 30 days after delivery. Items must be unused, unwashed, and undamaged.

How do I contact support?

Email support@shopdailynova.com and include your order number for an existing order.